Infoware Managed IT Services

Proactive and professional IT solutions for your growing firm.   
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Leave IT to Us

All-inclusive, flat-fee IT programs that secure and support your network, systems, data, and team onsite, remotely and in the cloud.
Unlimited Remote Helpdesk
A friendly and responsive helpdesk to contact for all your IT issues.
Backup & Data Retention
Daily reviews of your backups to  ensure your data is safe, secure and accessible at all times.
Active Monitoring & Maintenance
Proactive monitoring and remediation for issues that could affect your network. 
Cybersecurity & Data Protection Essentials
Keep your environment up to date and secure with all the newest patches for your workstations, firewalls and servers.
Onsite Service
On demand IT service at your office for for installations, troubleshooting or other support. 
After Hours Support
Around the clock support for mission-critical, after-hours emergencies.
Vendor Management
We act as a key point of contact with other technology vendors for procurement and support issues. 
Technology Reviews
Regularly scheduled reviews to discuss service performance, your IT infrastructure and technology roadmap. 

Our  Process

Free IT Assessment
We review your current environment to understand your goals and objectives
Proposal Meeting
We present our IT assessment  with recommendations on how to support your firm
We set expectations and make a plan to transition you to Infoware IT Support
We document your environment and deploy our management tools
Quarterly Review
We meet with you regularly to review your environment, our performance and plan ahead because your business is always evolving
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Why Choose Infoware?

Tailored Packages
Every firm’s needs are different from the next. Our programs are flexible enough to suit any business size or budget. 
Predictable Costs 24/7
Our flat-rate fee gives provides transparency and peace of mind to know that your critical IT needs will be taken care of each and every day.
Ramped Up Productivity
Remove the stress of network failures and downtime. Our managed services include round-the-clock monitoring of your computers and network to help prevent problems before they happen.
We Earn Your Business
For over 40 years, Infoware has been building successful client partnerships.  Whether it’s solving a service issue, answering a technical question or collaborating on your technology roadmap we’re focused on earning your business every day. 
What our customers are saying

Infoware’s Prompt, Professional Support Delivers Peace of Mind…

Infoware’s wide-ranging experience working with law firms and their knowledge of the systems and software we need to run our firm gave us the confidence to enlist their services. Their IT expertise combined with the quality of their service delivery are why we continue to use them to support our firm. Their highly responsive team and dedicated onsite service we receive from them resolves our issues and keeps us up and running.
Hendrik Nieuwland - Partner
Shields, O’Donnell, MacKillop